---
url: /errors/internal_server_error.md
---
# `internal_server_error`

`internal_server_error`

## Description

An unexpected server-side error occurred while handling the request.

## HTTP Status

`500 Internal Server Error`

## `doc_url` Format

The `doc_url` value is an absolute URL and changes by environment:

`<docs-base-url>/errors/internal_server_error`

## Typical Causes

* A downstream dependency is unavailable.
* The operation failed due to an unexpected runtime condition.
* A transient infrastructure issue interrupted processing.

## Example

Response:

```json
{
  "errors": [
    {
      "code": "internal_server_error",
      "message": "An unexpected error occurred",
      "doc_url": "https://docs.example.com/errors/internal_server_error"
    }
  ]
}
```

## How To Fix

1. Retry if the operation is safe and idempotent.
2. Check service status, logs, and downstream dependency health.
3. Contact platform support if the error persists.