---
url: /errors/identity_provider_unavailable.md
---
# `IDENTITY_PROVIDER_UNAVAILABLE`

## Description

The identity provider is temporarily unavailable.

This error can occur during token introspection on routes that use the shared
authentication checks, including `/v1/authentication/me` and
`/v1/authentication/subjects/{externalUserId}`. It can also occur during Broker
provisioning or other identity provider operations.

## HTTP Status

`503 Service Unavailable`

## `doc_url` Format

`<docs-base-url>/errors/identity_provider_unavailable`

## How To Fix

Retry the request when the identity provider is available.

This error does not mean that the access token is invalid. Do not discard the
token solely because of this response.